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Orders will be shipped in 2 working days (not counting holidays and weekends) starting from:
- the moment of placing the order with a chosen cash upon delivery payment (available in Poland);
- the moment of recording a payment with a prepaid order (TPay, PayPal, bank transfer).
Yes, if your order has not yet been processed by us. To find out what stage your order is at, please contact our Customer Service Department +48 42 715 80 16 or firstname.lastname@example.org (Monday - Friday 8:00 - 16:00)
Yes, if your order has not yet been shipped. To check what stage your order is at, please contact our Customer Service Department on +48 42 715 80 16 or email@example.com (Monday - Friday 8:00 - 16:00).
If your order has been placed on cash-on-delivery basis and we have not yet proceeded with its completion, it is possible to order, replace or remove the product from an already existing order.
However, if the order is paid in advance, I am very sorry, but we do not have the possibility to add or remove the product to such an order. In this case, the only editing option is to replace the product in the same price category, but it also depends on the stage of its implementation.
If necessary, we can always help you at the following telephone number: +48 42 715 80 16 and e-mail address: firstname.lastname@example.org. Our specialists are available to you from 8 a.m. to 4 p.m. from Monday to Friday.